I love being an Allstate agent and active, local community member. I also enjoy following my four
children's sporting and school activities, spending time with family and exploring new cities.
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Tina is committed to building relationships with customers. She is a wife, mom of five beautiful daughters, mother-in-law to three awesome sons in laws and Grammy to currently 4 (but soon 7) grandkids. When she is not in the office helping customers, you can find her traveling with her husband, enjoying family time, or reading.
Wrigley
Mascot
Meet Wrigley – Our Top Dog in Protection 🐾
Wrigley is the friendly golden retriever behind the smiles at our Norwalk agency! Based right here in Norwalk, she proudly serves families and businesses throughout Milan, Monroeville, Bellevue, Sandusky, Huron, and communities all across Ohio.
As our official agency mascot, Wrigley focus' on tail-wagging customer service and “fetching” coverage options for customers. Whether it’s auto insurance, home insurance, renters insurance, or small business insurance, she believes protection should feel simple, local, and trustworthy.
She’s a big fan of long walks through town, meeting local families, and keeping a watchful eye over what matters most to you. Much like a golden retriever, our agency is loyal, dependable, and always ready when you call.
Wrigley’s mission?
To help you protect your pack like it’s her own.
Stop by our Norwalk office and say hello — she’s always ready to lend a paw and help you feel confident about your coverage. 🐶
Iris Kessler
Personal Financial Representative
Iris’s knowledge and understanding of the people in this community help her provide customers with an outstanding level of service. She looks forward to helping families like yours understand their specific insurance needs. She can also help you prepare a strategy for your financial needs.
Anita Osborn
Customer Care Professional
Anita is often the friendly first face you’ll see when you walk into our local insurance agency. As a Norwalk native, she takes great pride in serving the community she calls home and helping neighbors feel comfortable and cared for from the moment they step through the door.
With over 20 years of experience in and around the insurance industry, Anita brings a wealth of knowledge, understanding, and genuine compassion to her role. Having been in and out of the business throughout the years, she offers seasoned insight along with a warm, approachable presence. She enjoys assisting walk-in customers, answering questions, and helping see each person receives the attention and support they deserve.
Anita is a proud mom of three grown children and treasures time spent with her family and friends. When she has a quiet moment, she enjoys walking outdoors and appreciating the simple things in life.
For Anita, helping others isn’t just part of the job — it’s a natural extension of who she is.
Dina Rinkus
Associate Agent
Dina is a dedicated insurance professional and busy mom of three active children who understands firsthand how important it is to protect what matters most — without stretching the family budget. As a wife and mother, she knows that life moves fast, schedules fill up quickly, and every dollar counts.
A Michigan native now proudly living in Lorain County with her husband, Dina brings Midwestern values, honesty, and a strong sense of community to everything she does. She is passionate about informing customers and believes that informed decisions are confident decisions. Dina takes the time to walk customers through their options, answer questions, and help build personalized coverage that fit comfortably within their budget — without sacrificing the protection their families need.
When she’s not helping customers, you’ll find Dina cheering on her kids at their many activities, staying involved in her community, or making trips back to her Michigan hometown to reconnect with family and friends.
For Dina, insurance isn’t just about policies — it’s about people, protection, and peace of mind.
Jenny Krainess
Associate Agent
Jenny is an invaluable part of our insurance agency team, bringing both experience and heart to everything she does. With a background that includes owning her own insurance agency, she understands the business from every angle and uses that knowledge to provide exceptional service to customers.
Jenny specializes in handling customer policy reviews, helping each customer's coverage continue to meet their changing needs. She takes pride in helping families feel confident that they’re properly protected while also identifying opportunities to better serve them. Her experience, attention to detail, and genuine care consistently earn her high praise — and it’s no surprise that customers absolutely love working with her.
Outside of the office, Jenny is a proud and dedicated mom who spends much of her time cheering on her daughter at their cheerleading and gymnastics competitions. She and her husband also enjoy spending quality time together as a family and making memories through travel whenever they can.
For Jenny, insurance is more than policies — it’s about relationships, trust, and helping every family feel secure and valued.
Products And Services
Allstate Auto Insurance
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
Allstate Home Insurance
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Allstate Life Insurance
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
Allstate Renters Insurance
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
Allstate Motorcycle Insurance
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
Allstate Condo Insurance
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Allstate Personal Umbrella Policy
Provides you with liability coverage above and beyond what your Auto/Home policy cover for your additional protection from large scale accidents. You’ve worked hard to get where you’re at today, let’s talk through your risks today and see if additional coverage is right for you.
Allstate Scheduled Personal Property (SPP)
Additional protection as an add-on to an Allstate property insurance policy (home, condo, renters) for a specific, valuable item such as an engagement ring, watch, fine antiques and more.
Allstate Landlords Insurance
Helps protect the structure of your rental property , from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Allstate Manufactured Home Insurance
Helps protect permanently installed manufactured homes, personal belongings, and liability.
Allstate Boat Insurance
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!
Allstate ATV Insurance
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
Allstate Business Insurance
Business Insurance protects your business in ways other insurance might not. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.